Privacy Policy

In accordance with the provisions of the General Regulation (EU) on Data Protection, by accepting this Privacy Policy, as a USER, you give informed, express, free and unequivocal consent for the personal data you provide through The website https://ionlinesolutions.com/ (hereinafter WEB SITE) be included in a file of “CUSTOMERS AND / OR SUPPLIERS” and “WEB USERS”:

Responsible for the treatment: it is ONLINE SOLUTIONS S.A.C. with RUC 1560708968 and registered office at Calle Alfredo Leon 114, Miraflores, 15074 Lima.

The contact email is info@ionlinesolutions.com being our social activity to provide SEO services (Search Engine Optimization), SEM (Search Engine Advertising), Content Creation and Strategy and Inbound Marketing, Social Network Advertising, as well as Audits and Consulting related to these same services to third parties and disseminate information related to Digital Marketing through our Blog.

This Privacy Policy will be valid only for personal data obtained on the Website, not being applicable for that information collected by third parties on other websites, even if they are linked by the Website.

With this we express our commitment to maintain and guarantee business relationships in a secure way by protecting personal data and guaranteeing the right to privacy of each of the users of our website.

1. WHAT ARE PERSONAL DATA?

A small approximation is important, therefore, the user must know that the personal data would be any information related to a person who provides us when visiting our website, or in our case, when requesting a budget for example for what we will request certain Personal data to meet your request.

Additionally, when the user visits our website, certain information is automatically stored for technical reasons such as the IP address assigned by your Internet access provider.

2. PURPOSE, LEGITIMATION, CATEGORY OF DATA COLLECTED, CONSENT TO TREATMENT, MINORS.

2.1 PURPOSE

As stated in the regulations, the USER is informed that, through the sales form, data is collected, which is stored in a file, with the exclusive purpose of sending electronic communications, such as: newsletters , new entries (posts), commercial offers, free webinars, as well as other communications that ONLINE SOLUTIONS S.A.C. understands interesting for its USERS. The fields marked as mandatory, are essential to achieve the stated purpose.

You can also comply with the data, the requirements requested by the USERS.

In short, the PURPOSE is as follows:

The sale and information about products and services related to digital marketing.

The provision of information on SEO, SEM, and online marketing in general through the blog and the newsletter

Respond by email to the questions raised

The acceptance of the privacy policy, by means of the established procedure, will be understood for all purposes as the provision of EXPRESS AND UNEQUITIVE CONSENT of the USER to the processing of personal data in the terms set forth in this document, as well as to the international transfer of data that occurs, exclusively due to the physical location of the facilities of the service providers and data processors.

In no case will a different use be made than the purpose for which the data has been collected nor will we send additional information that the USER has not requested and expressly accepted.

With the data provided by the USER we can periodically carry out analysis studies of the web to collect the number of visits and permanence index without identifying in this case specific people. No profile analysis or large-scale data processing is performed.

2.2 MINORS

In the case of being over thirteen, you can register at https://ionlinesolutions.com/ without the prior consent of your parents or guardians.

What happens if you are under 14?

In this case, the consent of your parents or guardians will be mandatory so that we can process your personal data

Warning: If you are less than fourteen years old and have not obtained the consent of your parents, you cannot register on the web, so we will proceed to deny your request if you have proof of it.

2.3 LEGITIMATION

Thanks to consent, we can process your data as a mandatory requirement to subscribe to the website.

As you well know, you can withdraw your consent at any time you wish.

Also, by the commercial relationship that can unite the User with the company once the product has been acquired, we will be entitled to process personal data.

2.4 DATA CATEGORY

The data collected at no time are especially protected, but are categorized as identifying data.

2.5 TIME OF CONSERVATION OF DATA

We will keep the user’s data for the legally established time or until you request to delete them.

2.6 ACCURACY AND TRUTH OF DATA

Obviously, the user is solely responsible for the veracity and accuracy of the data submitted, exempting the company from any type of responsibility in this regard.

As a user, you must guarantee the accuracy and authenticity of the personal data provided by providing the complete and correct information in the different data collection forms.

3. COMPLIANCE WITH THE APPLICATION REGULATIONS.

The company complies with the guidelines of the General Data Protection Regulation (GDPR) of the European Union.

Likewise, the company informs that it complies with Law 34/2002 of July 11, on Services of the Information Society and Electronic Commerce and will request its consent to the USER for the processing of his email for commercial purposes in each moment.

In compliance with the provisions of the regulations, we inform you that the data provided, as well as data derived from your browsing, may be stored in the files of ONLINE SOLUTIONS S.A.C. and treated for the purpose of attending to your request and maintaining the relationship established in the forms you subscribe.

Additionally, the USER consents to the processing of their data in order to inform them, by any means, including email, of the company’s products and services.

If you do not authorize the processing of your data for the purpose indicated above, the USER may exercise his right to object to the processing of his or her data in the terms and conditions set forth below in the section “Exercise of Rights”

4. SECURITY MEASURES.

Online Solutions S.A.C. informs you that you have implemented the necessary technical and organizational security measures to guarantee the security of your personal data and prevent its alteration, loss and unauthorized processing and / or access, taking into account the state of technology, nature of the stored data and the risks to which they are exposed, already come from human action or from the physical or natural environment. All in accordance with the provisions of the GDPR.

Likewise, Online Solutions S.A.C. has established additional measures in order to strengthen the confidentiality and integrity of the information in your organization. Continuously maintaining the supervision, control and evaluation of the processes to ensure respect for the privacy of the data.

Secure or SSL server

This web page uses a secure server or SSL certificate to guarantee the security of the users, this implies that the https protocol is born in a web hosting through a secure client / server connection. To verify it, the USER can click on the browser’s secure connection icon and thus know the identity of the visited website. Therefore, in compliance with the regulations, and with this security measure, the data of the USER cannot be read by anyone except the authorized receiver.

5. EXERCISE OF RIGHTS

Those natural persons who have provided their data through https://ionlinesolutions.com/, may contact the owner of the same in order to be able to freely exercise their rights of access to their data, rectification or deletion, limitation and opposition regarding of the data incorporated in your files.

The fastest and easiest method would be to access your user account directly and modify your data or delete your user account. Any information that we need to store, under a legal or contractual obligation, will be blocked and only used for such purposes instead of being deleted.

The interested party may exercise their rights through written communication addressed to Online Solutions S.A.C. with the reference “Data protection”, specifying your data, proving your identity and the reasons for your request at the following address:

Online Solutions S.A.C.

Calle Alfredo Leon 114 , Miralfores,

15074 Lima.

You can also exercise your rights, by email: info@ionlinesolutions.com

6. LINKS OR EXTERNAL LINKS

As a service to our visitors, our website may include hyperlinks to other sites that are not operated or controlled by the Website. Therefore https://ionlinesolutions.com/ does not guarantee, nor is it responsible for the legality, reliability, usefulness, truthfulness and timeliness of the contents of such websites or their privacy practices. Please, before providing your personal information to these websites outside https://ionlinesolutions.com/, keep in mind that your privacy practices may differ from ours.

7. MODIFICATION OF THE PRIVACY POLICY

Online Solutions S.A.C.. reserves the right to modify its Privacy Policy, according to its own criteria, motivated by a legislative, jurisprudential or doctrinal change of the Spanish Agency for Data Protection.

Any modification of the Privacy Policy will be published at least ten days before its effective application. The use of Online Solutions S.A.C. After such changes, it will imply acceptance of them.

8. RESPONSIBLE FOR THE FILE AND TRANSFER OF DATA BETWEEN COMPANIES OF THE SAME GROUP

8.1 TREATMENT MANAGERS.

The person responsible for the data file is Online Solutions S.A.C.

As treatment managers outside the aforementioned responsible:

Online Solutions S.A.C. has hired the services of Hosting a mercantil OVH HISPANO, S.L.U. (hereinafter, OVH HISPANO), with CIF B-83834747 and registered in the Mercantile Registry of Madrid, Volume 19514, Book 0, Folio 77, Section 8, Page M-342678. The registered office is in Madrid, C / Princesa nº 22, 2nd Right, 28008 Madrid, more information at https://www.ovh.es/soporte/documentos_legales/Aviso_legal.pdf

Subscription services by email and sending newsletters to the company Active Campaign LLC (Identified by the trademark “Active Campaign”) and you can consult its privacy policy at http://www.activecampaign.com/privacy-policy/

9. SERVICES OFFERED BY THIRD PARTIES ON THIS WEB.

To provide services strictly necessary for the development of our activity, https://ionlinesolutions.com/ uses the following providers under their corresponding privacy conditions.

Hosting: OVH

Web platform: WordPress.Org

Messaging and newsletter delivery: Active Campaign

Payment methods: Stripe and Paypal

Chat: Drift

Privacy of tracking sources used on this site: Google (Analytics)

In https://ionlinesolutions.com/ you also study the preferences of your users, their demographic characteristics, their traffic patterns, and other information together to better understand who constitutes our audience and what you need. Tracking the preferences of our users also helps us show you the most relevant advertisements.

The user and, in general, any natural or legal person, may establish a hyperlink or technical link device (for example, links or buttons) from their website to https://ionllinesolutions.com/ (the “Hyperlink”). The establishment of the Hyperlink does not imply in any case the existence of relations between https://ionlinesolutions.com/ and the owner of the site or website where the Hyperlink is established, nor the acceptance or approval by https: //ionlinesolutions.com/ of its contents or services. In any case, https://ionlinesolutions.com/ reserves the right to prohibit or disable any Hyperlink to the Website at any time.

10. DON’T YOU WANT TO RECEIVE COMMERCIAL INFORMATION FROM US OR DO YOU WANT TO REVOKE YOUR CONSENT?

In accordance with the provisions of Law 34/2002, of June 11, Services of the Information Society and Electronic Commerce may oppose as a user the use of your information for advertising purposes, market research or development of satisfaction surveys at any time, as well as revoke consent at any time (without retroactive effect).

To do this, you must send an email to the address info@ionlinesolutions.com. If you have received advertising by email, you can also oppose from that email, by clicking on the link included in it by following the instructions provided. Another simpler way would be to access your user account and select the corresponding options.

Please bear in mind that our systems may require a period of time that in no case will exceed 48 hours for your opposition or revocation to become effective, it being understood that during this period of time you can continue to receive messages.

In relation to the management of the data associated with the social profiles Online Solutions S.A.C., the exercise of the right of access will depend on the functionality of the social network and the possibilities of access to the information of the user profiles. With regard to the rights of access and rectification, we recommend that it can only be satisfied in relation to that information that is under the control of the company.

In addition, you can stop interacting, follow or receive information from the company’s social profiles, eliminate content that ceases to interest you or restrict with whom you share your connections, through the mechanisms stipulated in the different social networks.

The user will be able to access the privacy policies of each Social Network, as well as configure their profile to guarantee their privacy. Online Solutions S.A.C. encourages users to familiarize themselves with the conditions of use of the different social networks before starting to use them.

Facebook: https://www.facebook.com/help/323540651073243/

Youtube: http://www.google.es/intl/es/policies/privacy/

Twitter: https://twitter.com/privacy

11. PERSONAL DATA CAPTURE SYSTEMS AND THEIR PURPOSE

1) Cookies: When the user registers or browses this website, “cookies” are stored. The user can consult the cookie policy at any time to expand information on the use of cookies and how to deactivate them.

2) Chat system: users can ask their questions through the chat offered on the website and managed by the commercial Drift.

3) Subscription to the newsletter: the user can register on the subscription list managed by Active Campaing by filling in his name and email.

4) Contact form for the budget request: any user can request a quote after filling in name, email, monthly budget, and website for which you want to request a quote.

5) Tracking systems used on this site: Google (Analytics and Tag Manager), https://ionlinesolutions.com/ also studies the preferences of its users, their demographic characteristics, their traffic patterns, and other information together To better understand who constitutes your audience and what it needs. You can know the general privacy policy of Google services here. Additionally, you can learn how Google uses the information from websites or applications that use its services here.

Tracking the preferences of our users also helps us show you the most relevant advertising notices, through the use of Google’s product, Google Adwords. According to Google’s privacy policy, they do not collect personal data. However, if you don’t want to use Google’s “remarketing” tools, you can disable this option by modifying the appropriate settings here: https://adssettings.google.com/

More information on how Google uses cookies in advertising: https://policies.google.com/technologies/ads?hl=en

Likewise, we would like to inform you that for the acquisition of customers we use the Facebook Ads advertising platform so that when generating an ad, the public can be segmented by the place, demographic data, interests, etc. so that the data obtained by this platform , would be subject to this privacy policy from the moment the user accepts the cookies and privacy policy.

To provide a better experience to our list of subscribers and customers we use Active Campaign tracking systems (see their privacy policy) so that the data obtained by this platform would be subject to this privacy policy from the moment the user Leave your information to join the newsletter of my community.

We will not share, sell, rent your personal information with other parties. We may share certain information with the authorized third-party service providers necessary to provide some services.

12. SOCIAL PLUGINS.

On our website we offer links and services related to the different social networks (eg Facebook “Like”). If you are a member of a social network and you click on the corresponding link, the social network provider may link your profile data with the information of your visit to that website.

Therefore, it is advisable to inform you about the functions and policies on the processing of personal data of the respective social network, if you access one of our web pages with any of your social network profiles or share information through them.

You can access at all times the privacy policies of the different social networks, as well as configure your profile to guarantee your privacy. We encourage you to familiarize yourself with the conditions of use of these social networks before using them:

Facebook: https://www.facebook.com/help/323540651073243/

Youtube: http://www.google.es/intl/es/policies/privacy/

Twitter: https://twitter.com/privacy

13. ACCEPTANCE, CONSENT AND REVOCABILITY

The User declares to have been informed of the conditions on protection of personal data, accepting and consenting to the treatment of them by ONLINE SOLUTIONS S.A.C. in the form and for the purposes indicated in the legal notice.

As you know and we have communicated throughout these privacy policies, at any time you can revoke your data, but always without retroactive character.

14. CHANGES TO THIS PRIVACY POLICY

ONLINE SOLUTIONS S.A.C. reserves the right to modify this policy to adapt it to legislative or jurisprudential developments as well as to industry practices. In such cases, the Provider will announce on this page the changes introduced with reasonable anticipation of its implementation.

© 2020, Online Solutions Marketing SAC